Software and Services Q&A
Get answers to your questions from fellow SimpliSafe customers. Chat about software, monitoring plans, and permits here.
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Purchasing and Shipping
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Apps and Login
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Monitoring Service
Superior security comes from combining best tech with the best Monitoring Professionals. Find out which of our Monitoring plans is right for you.
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Permits and Local Topics
Discussions about permits, local dispatch rules, and any other location-specific questions.
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Recent Activity
Ask the CommunityCommunity-Category-Topic-Conversations
(597)
- Device Not Responding New System
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Monitoring Service
1
Replies
7
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- Terrible Customer Service
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Monitoring Service
14
Replies
482
Views
- Billing issue- and terrible service
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Monitoring Service
2
Replies
10
Views
- Video verification alert in app every day
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Apps and Login
1
Replies
68
Views
35
Replies
3247
Views
Official Response
Downgraded - no pro-rate or continue until end of billing period?•
Monitoring Service
US
2
Replies
154
Views
24
Replies
5983
Views
14
Replies
39523
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46
Replies
7962
Views
- Keypad Chime
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Permits and Local Topics
1
Replies
12
Views
