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I have changed the battery with 3 different new batteries. The blue light comes on and blinks when it closes. I moved the magnet and made sure it was close enough. It was working for a few months then quit. It tells me that my back door entry sensor is not responding. Please help. I think I may have

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What does "wireless interference detected" mean? Happening about every 5 seconds

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Hello, After spending 35+ minutes on hold the fix was simple. Checked with the app and my keypad was not responding. I went to it and found it dead. Nothing would happen no matter what I pushed. Nothing on the screen. I replaced the batteries, logical enough, still dead! Pulled the batteries, che

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Why is the base station light red

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Hello, I just installed a new SimpliSafe system, but now I am thinking I will move one of the components, and do not have replacement adhesive. I thought it might come with some replacements? My system did not. I actually need a replacement adhesive for the keypad. I am pretty sure I can buy thes

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Hello all, considering buying into SS but wanted some confirmation re: functionality. I don't want 24/7 call center monitoring ala ADT, but would want to be able to control/monitor myself via smartphone.  Do I have this ability without paying SS a monthly fee?  I.e. can I get push alerts

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entry sensor said it was not connected. Replaced the battery now online under device says it is offline.

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Following all recommendations but still won’t connect. Connected fine and worked fine for weeks. Both outdoor cameras went offline and won’t reconnect no matter what I do. Close to dumping the whole system for my home and business and buying new one. Not worth the time to sit in the phone to be told

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I'm experiencing the same annoying problem as reported by others above.  I've had the unit and system in place in our home for about two years, but recently this behavior has begun.   At random times, the base unit will begin repeating that tune: a rapid F#, D, E (sorry - I'm the con

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I woke this morning to find my Keypad dead. I thought that it would be a simple matter of replacing the batteries but new batteries did not help. There is no response when I press any of the buttons. Fortunately I was able to disarm the system with my iPhone app. And using the app, I checked the

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Recently our system has begun giving this warning often when armed at night "Warning - Entry Sensor Open" I can usually clear this warning by going around and opening some or all of the entry points. It does not seem to be a consistent entry point. Last night i had to do them all several times.

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Hello all, what is a recommended sensor for the Garage door? Motion? modified window sensor? Thanks!

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