Base Station and System Settings
Updated
| Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Gen 3 SimpliSafe® system. If you purchased a system in 2017 or earlier, you have the Original SimpliSafe. In that case, see our Original SimpliSafe® Overview . If you're not certain which system you have, visit the Which Version of the SimpliSafe® System Do I Have article. |
You can access System Settings via your Keypad’s menu, SimpliSafe® Mobile App, or SimpliSafe® Online Account. These settings control your system’s volume, alarm delays, and Wi-Fi setup.
To change the settings for specific devices, please visit our Device and Sensor Settings article.
System Settings
Setting | Description | Location | Options | Default |
Wi-Fi | Choose the Wi-Fi network that your system is connected to. Learn more about connecting your system to Wi-Fi here. | Mobile App: My System gear on the bottom of the screen > Base Station Settings > Wi-Fi Network Keypad: Menu > System Settings > Wi-Fi | N/A | N/A |
Sets the Base Station chime volume for when an Entry Sensor opens while the system is disarmed or when the sensor is set to “Disabled." | Mobile App: My System gear on the bottom of the screen > Base Station > Entry Sensor Chime Keypad: Menu > System Settings > Chime Volume | Off Low Medium High | Medium | |
Trouble Signal | A warning tone that indicates an issue with the system, or a component. | Keypad: Menu > System Settings > Trouble Signal | Off Low Medium High | Off |
Sets the Base Station chime volume for when your Video Doorbell Pro is rung. | Mobile App: Cameras tab on the bottom of the screen > Select the gear icon in the upper right corner of the app for Camera Settings > Tap on your Video Doorbell Pro > Base Station Chime | Off | Medium | |
Sets the volume of the Base Station siren in the event that an alarm is sounded. | Mobile App: My System gear on the bottom of the screen > Base Station Settings > Alarm Siren Volume | Off Low Medium High | High | |
Voice Prompts | Sets the volume that the Base Station will announce instructions, errors, etc. | Mobile App: My System gear on the bottom of the screen > Base Station Settings > Voice Prompts Keypad: Menu > System Settings > Voice Prompts | Off Low Medium High | Medium |
Sets the length of time that your Base Station (and Extra Sirens if you have them) will sound in the event of an alarm. | Mobile App: My System gear on the bottom of the screen > Base Station Settings > Alarm Siren Duration | Between 30 seconds – 8 minutes | 4 minutes | |
Base Station Light | Changes if the LED light on your Base Station will illuminate to indicate system statuses, warnings, and similar events. | App: Menu > My System > General Settings > Base Station Light Keypad: Menu > System Settings > Base Station Light | On Off | On |
Trouble Light | A warning light that indicates an issue with the system, or a component | Keypad: Menu > System Settings > Trouble Light | On Off | Off |
Wall Power Light | Remains lit while the Base Station is receiving power from the power adapter. | Keypad: Menu > System Settings > Wall Power Light | On Off | Off |
Exit Delay, Home | The amount of time before the system becomes armed in Home Mode when you press the “home” button on your Keypad or in the App. | Mobile App: My System gear on the bottom of the screen > Base Station Settings > Exit Delay (Home) Keypad: Menu > System Settings > Exit Delay, Home | Between 0 seconds – 4 minutes and 15 seconds | No Delay (0 seconds) |
Exit Delay, Away | The amount of time before the system becomes armeed in Away Mode when you press the “away” button on your Keypad or in the App. | Mobile App: My System gear on the bottom of the screen > Base Station Settings > Exit Delay (Away) Keypad: Menu > System Settings > Exit Delay, Away | Between 45 seconds – 4 minutes and 15 seconds | 60 seconds |
Entry Delay, Home | The amount of time before your system's siren sounds when an active sensor is tripped in Home Mode. | Mobile App: My System gear on the bottom of the screen > Base Station Settings > Entry Delay (Home) Keypad: Menu > System Settings > Entry Delay, Home | Between 0 seconds – 4 minutes and 15 seconds | 30 seconds |
Entry Delay, Away | The amount of time before your system's siren sounds when an active sensor is tripped in Away Mode. | Mobile App: My System gear on the bottom of the screen > Base Station Settings > Entry Delay (Away) Keypad: Menu > System Settings > Entry Delay, Away | Between 30 seconds – 4 minutes and 15 seconds | 30 seconds |
Sends a push notification to your SmartPhone to remind you to arm your system. | Mobile App: My System gear on the bottom of the screen > Arming Automations > Arming Reminders | N/A | N/A |