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Disappointed

This is disappointing. The keypad continues to indicated "out of range". After rebooting the device it will work intermittently only to shut off days later. This last time we were on vacation for weeks only to find out that this system shut off a day after we left. We have rebooted, placed base within arms reach and line of sight of keypad. What is going on with this system?

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@Lucasenos, more details needed (SS2 or 3) but for an issue as concerning as this I suggest you call SS now to troubleshoot.
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