Restocking Fee

Restocking fee not mentioned anywhere in Simplisafe information. I ordered a Simplisafe system for a new residence I was in process of buying. The purchase did not happen so I returned system. Credit was issued timely minus a restocking fee I suppose. Could not find out from anyone that this was the deduction that was taken from my credit or any where it says there is a fee for returns.

I do not mind paying a restocking fee but would have thought it would be mentioned in return information. Trying to find out if this was the reason for the reduced credit was never answered. The communication or lack of made me think that maybe if i need a alarm system on next new residence it will not be Simplisafe.