Ability to Delete Old Credit Card Info

I cannot delete old credit cards!  I updated with a new credit card, but the system keeps saying that the payment has failed.  This is very frustrating.  Please help.

Why do we have to call to delete our credit card information? Most other services allow us to delete within the UI

We can't speak for other services, but our policy is in place to protect your security. Someone who has access to your account could potentially remove your method of payment without you noticing, effectively canceling your service.

We just need you to call in to verbally confirm your Safe Word passcode on a recorded line. We can then make any change to your account that your wish.

Is there a way to delete an old credit card yet????

Somehow should make it well known to customers that they are required to call to delete old card info or cards they no longer choose to use for payment. I sure did not see that information when trying to delete my old card info. Not everyone using your systems is tech savvy enough to know “Hey I need to call them to fix this.” They have to learn this information from using a forum. I understand it is for our safety that cards not be deleted so our services don’t get cancelled. However, how quickly would our services be cancelled? There are plenty of sites that won’t allow you to delete every single card entry, you have to have one available for payments. If a card is deleted the user could be notified and simply asked “Was this you? If not contact us.” It is also a safety measure for us to not leave unused card info in your system as to not have our card info stolen in case of a data breach. No company is completely safe from the possibility of that happening to them. There definitely is a way to implement this request in one way or another.

You have to call or chat to delete old payment methods, it's kind of inconvenient.

Please add the ability for users to delete old credit cards. We should not have to call you to delete old payment methods. You have secure verification methods already in place to ensure that the correct person is accessing an account. There's no reason to require a phone call from us.

Same issue....What a basic and stupid lack in the payment options!  Who is writing your code?????

So you add the option to edit a credit card but not delete it? Where can I do this VERY simple operation that every service MUST offer?

PCI - must all removal feature.  Please escalate in the backlog.