1 Message
Can't Remove Old Credit Card
I cannot delete old credit cards! I updated with a new credit card, but the system keeps saying that the payment has failed. This is very frustrating. Please help.
1 Message
I cannot delete old credit cards! I updated with a new credit card, but the system keeps saying that the payment has failed. This is very frustrating. Please help.
davey_d
Community Admin
•
4.3K Messages
8 months ago
Hi @rkcrum ,
Our Support team at 800-548-9508 can take care of updating your account for you - and removing any old info.
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joelawroski
1 Message
4 months ago
Agreed geoffliu, I just spent 20 minutes on the phone unnecessarily. Very frustrating!
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rgodrx
1 Message
4 months ago
I also agree with geoffliu
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swanng
1 Message
16 days ago
Thousand of customers likely also agree that we should have the ability to delete our old credit card information without intervention by SimpliSafe.
Do something about it!
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