‎Now what's going on...? | SimpliSafe Support Home
 
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Now what's going on...?

Can arm/disarm my SS2 system using the SS app but can't send any device settings changes.

Message appears, "Unable to send changes to your Base Station. Check your Base Station or try again."

Of course I've tried several times, but if the system takes the arm/disarm commands remotely, what else is there for me to check with the Base Station?

NOTE: The same thing is happening with both of my SS2 systems. Can arm/disarm but cannot send/save device settings with the SS app. Using the online/web dashboard to change the device settings does work.

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