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Base Station

New equipment!   Unable to remove the battery compartment.  After removing the retaining screw, I am unable to pry loose the cover.  Believe it to be hinged opposite the screw but the cover will not separate.

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Accepted Solution

6.6K Messages

@johnp7376 Not hindged, it moves in circular fashion. When it doubt, call support and they will walk you through.

Former Community Admin

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5.7K Messages

Hi @captain11 ,

The Captain is correct. You first want to twist the be whole bottom counter-clockwise, then you can pull it away. Follow this link to see what that looks like.

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