‎Can I arm system on the keypad without a code? | SimpliSafe Support Home
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mnichting

3 Messages

Tuesday, May 10th, 2022 12:09 PM

Can I arm system on the keypad without a code?

I just noticed that when I push home on the keypad it goes into home mode without a code.  Is that the way it is supposed to work?

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Updated 

1 year ago

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Official Response

davey_d

Community Admin

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5.7K Messages

2 years ago

Hi @mnichting ,

@ronsec is absolutely right, this is the intended behavior. Of course, you'd have your Keypad set up inside your house, so only those already inside can access it. So the scenario of an intruder deliberately arming your system is unlikely.

Not to mention that if you have Smart Alerts enabled on your phone, you'd know right away when your system is armed!

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ronsec

182 Messages

2 years ago

That's the way it's supposed to work (home OR away mode). No worries!

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mnichting

3 Messages

2 years ago

Thank you for the response!

So any stranger can arm my system without a code?  They just have to push the button?

Thanks!

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ronsec

182 Messages

@mnichting​ That's correct, but why would they?  The main thing is that the alarm can't be disarmed without the code or the app.

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2 years ago

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mnichting

3 Messages

Ok thanks for all of this!  The key pad is in the lobby of business so it seems weird to me that one wouldn't need a code, but no problem.  As long as I know the rules.  Thanks again!

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2 years ago

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worthing

732 Messages

For a number of reasons (none of which are because it can be armed w/o a passcode) I would make sure that the keypad is somewhere that customers cannot physically access. Aside from general tinkering they can literally just slide it up and off the wall and walk off with it. While it's not likely that would happen it seems better safe than sorry.

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2 years ago

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mitostotanes

1 Message

1 year ago

How do I arm the system to “Away”  using the keypad? I tried to push “away” button on keypad but it remained at “Home”.

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emily_s

Community Admin

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3.4K Messages

@mitostotanes​ To arm your system from Home Mode to Away Mode using the Keypad, you first need to disarming your system into Off Mode. Once your system is disarmed, you can then arm it into Away Mode.

(edited)

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1 year ago

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trowles2012

1 Message

You must be in off mode to go to away mode. I believe Emily was mistaken. 

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1 year ago

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