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Outdoor Camera Unsecured Magnetic Mount

Hello, an outdoor security camera with an unsecured magnetic mount is completely defeating the purpose of reliable outdoor camera security. A friend with a SimplySafe system and outdoor magnetic mount was concerned with how secure the magnet mount is. He shared with me he was able to slap the camera off his home quite easily. What if a bird lands on the camera? I asked. I need to purchase an outdoor camera yet I'm hesitant. Why not include a secure mount to protect the integrity of the camera rather than making it necessary to buy a secure mount sold separately? These outdoor cameras are expensive. 

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1.1K Messages

In your app you can order the permanent mount for it and it will not go anywhere. 

Hello Lance,  Thank you. There is an additional mount available. The point stated, for this price point why not include a secure mount to protect the integrity of the camera rather than making it necessary to buy a secure mount sold separately for $15.00?

6.6K Messages

I have two o the permanent mounts sitting in a drawer, at the ready when my two magnetic mounts fail...and after two years or whenever they first came out, still waiting. The magnet mount works fine, that is, unless you have to angle the camera beyond its proper mounting position. For me, at least, no issues.

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all the bad guy has to do is pull it off the mount and throw it away

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@DC69​ I'm on my second mag mount and they fit so loosly, they rattle. They do not "click in". The mount is defectively made. 

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@DC69​ They would  have to use a ladder, and at that point, I doubt whatever the mount is used is going to be of any use.

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I found that you need to mount the outdoor camera base in wood and really crank the magnet on to the base for it to click in solidly. If you are screwed into any other material, it will probably rip right out. The motion detector sucks at night if it is in a dark location. 

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The new Gen 2 cameras (with the "smiley face" portion below the camera itself) are too heavy for the magnetic mounts. The magnetic mounts have worked fine for me for several years with the older cameras, but the new camera very shortly sags/drops to point nearly straight down. No choice but to purchase after-market mounts.

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Yeah, I'm using a "permanent" aftermarket mount. $6 on Amazon.

Community Admin

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137 Messages

Hey @theboldtrader​! The Series 2 Outdoor Camera does come with a new magnetic mount we want to make sure that we are "snapping" it into place to ensure that it stays in the desired position. If you heard the snap and have checked it's in place, but is still drooping or sagging, please reach out to our support team so we can get you a replacement. 

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Hi - and thanks for the follow-up. I believe I had it "snapped" correctly initially, and a check today confirms the same. I had distinct resistance to turn the outer shell and a click as it came free, and then another click when turned back. I have re-aligned the camera on the magnet mount and will see how it does overnight. It is under a covered patio and has the wall it is mounted on and one beside it (in a corner). I do not think much wind would get to it even if we had any (nothing but very light breezes past few days). Will follow-up if it tilts down again.

Thanks:  Ken

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Quick follow-up:  Please note that the mount does not turn or move. The camera "slides" on the magnet until the bottom of the camera touches the wall it is mounted on. So, seems like the weight of the camera is overcoming the strength of the magnet.

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@SimpliSafe_Jordan​ Well, not sure what I did differently, but the magnet has held now for 6 days and nights without moving! Added my second camera and it has held so far as well...  Thanks for the attention and follow-up - all seems fine now!  Ken

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