‎No recordings on indoor cameras | SimpliSafe Support Home
 
jkirksmith's profile

1 Message

No recordings on indoor cameras

My indoor cameras are not recording motion. 

This conversation is no longer open for comments or replies and is no longer visible to community members.

Former Community Admin

 • 

5.7K Messages

Hi @jkirksmith,

 

We might need a bit more info to troubleshoot your issue. Do you have your Indoor Cameras attached to a system? If so, then the built-in motion sensor would respond based on the settings you have for the shutter. For example, if the shutter is closed in Home Mode, then you won't get any motion events.

 

You can also reach out to our Support team for live troubleshooting step by step.

New to the Community? Get started by reading our Welcome Article and please be sure to review our Community Guidelines before posting.