1 Message
Install camera without app?
Can the camera be installed using a PC to connect or do I have to have the app? We don't have smart phones to download the app
1 Message
Can the camera be installed using a PC to connect or do I have to have the app? We don't have smart phones to download the app
emily_s
Community Admin
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3.4K Messages
Hi @ibikeslow,
Our cameras do need to be installed using the SimpliSafe mobile app. If you have a device like an iPad or a tablet, you could download the SimpliSafe app on it to install your camera.
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simplisafe_8df0c8
2 Messages
Nice to find this out AFTER buying a couple cameras. There are people who do not want to own a SmartPhone, like me. Now I have to borrow a SmartPhone, or just return the cameras. It is a simple enough operation, why can it not be implemented on a web interface?
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satx
1 Message
Can I install a non SimpliSafe camera like Nest or Google and use SimpliSafe monitoring system with it?
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worthing
765 Messages
FYI, @emily_s or @davey_d
For the outdoor and wireless indoor camera product pages, under requirements, the mobile app is listed but for the simplicam and video doorbell it is not. Please add this to the long list of documentation that needs updating/clarifying.
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ugotgold1
3 Messages
For anyone still dealing with this issue (as I was today), just wanted to report that I unplugged the base station and moved it closer to the front door area (closer to the cam), and it seems like this fixed the issue.
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frustratedconsumer
2 Messages
I agree i don't own a smart phone don't want one. Had this system since 1971 no real problems. The internet service was upgraded here, i live in a rural area. now my cameras don't work. How many consumers does this affect? Such unethical tactics. Now I have to get rid of this system or buy a more expensive phone. I will opt to buy a system that is not monitored period that is more functional they the simplisafe system just without monitoring. what good does monitoring do for me when they now have an AI who answers and couldn't answere not one of my questions. This needs to be published so other people around the world know this. None of my friends have simplisafe all have services where humans answer.
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frustratedconsumer
2 Messages
screwed up
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