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Verification text

Often (more than once a month) my wife and I both get notified that a verification message has been sent when we try to open the app on iPhone. The problem is, the code always gets sent to my phone (primary). My wife’s number is listed on the account but the verification code always comes to me when she is trying to open the app on her phone. How can I set it up to make her verification codes go to her number?

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Former Community Admin

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5.7K Messages

Hi @ricky_stubbs2000,

 

The phone numbers for Multi-Factor authentication are a different setting from the Primary Contacts. Here's an article where you can find instructions for how to set up a second verification phone number for your wife's phone.

Thank you very much!

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