Outdoor Camera Stream less thsn 10% of thr time

So this is year three of this issue , review records and see that ive received and extender , no change, I bought my own quality extender , no change, no firmware updates no other update available from your company and yet the post says resolved. Ive received horrible customer service , book read answers that are so irrelevant and as a computer engineer I know computers , signals, wifi etc. Its not my internet , my neighbor can borrow my net and her home is over 75 feet away. I have 2 gig internet with Blue Ridge. I had none of these problems with Cove but from month one this darn outdoor sorry camera. My home is far from secure , a deer hunter walked right by the camera no recording , no spotlight just a error message. Luckingly my dog heard him and went crazy. Now that ive insured I have no contractual obligation Im ordering a new Cove system on ID.me as we speak. This is a very bad way to do business , when anilies rely on the service for safety only to find its not reliable itself. 

This is what I see day in and day out in this darn camera.