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zach18

1 Message

2FA Authentication for Online Accounts

Hi, I am new to Simplisafe and I was disappointed to learn there is no 2FA option available for my online account security. I have a strong password, but I would feel much more secure if there was some sort of 2FA option available.

Preferably not just mobile/SMS codes (which aren't very secure), but also the option for a code generating app like Duo or Google Authenticator.

I feel that especially for a security company like Simplisafe, where people hacking into your account could give them access to security cam footage from inside your home, this should be fixed.

Does anyone else agree?

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general_kaos

764 Messages

@coltmaster1 - you got me with that point!  I got a case of target lock with the comments about the bad guys hacking an account to disable the system to break in AND face planted at the bottom of the cliff!

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keropi

24 Messages

We need 2FA to help prevent things like this from happening...

https://www.chron.com/news/article/How-Nest-designed-to-keep-intruders-out-of-13788592.php

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captain11

6.6K Messages

@keropi , there was a  CNET review on encryption and security of systems about two days ago, and in it, Simplisafe reported they are indeed working on 2FA.  Lee, Johnny M, care to chime in?

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keropi

24 Messages

Thanks, Captain11.  That's good.  But I'll just point out that this thread was started about 8 months ago, and it probably wasn't the first thread.

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captain11

6.6K Messages

@keropi, your point is well taken and true, however, I remain a very loyal, happy SS customer of 7+ years, which is easy to do after being with ADT for longer than that.  Amazing how bad ADT was/is and how great SS is. Not perfect by any stretch of the imagination, but much much better.

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coltmaster1

2.8K Messages

If SS is as dedicated to 2FA as they are a search function, CRC, fixing multiple issues with their cameras and doorbells, and actually brings back a *safe* and *reliable* CO detector, then we're all in trouble.  Captain, they've made comments like that before,..."it's in development" seems to be the answer to everything, for months, for years...

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captain11

6.6K Messages

@coltmaster1, yes to us, but not to CNET. :-)  I believe its coming.  Now as far as the CRC.........

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