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Sensors - not connecting. How to extend range?

I'm having issues with the range of the sensors within my home. Entry sensors keep disconnecting or registering open when they are closed. I've tried troubleshooting with the base stations moved around, however front and back doors are far enough apart, and through thick stone walls that either one is unreachable at a time. I understand the sensors work on low frequency RF, which typically works ok through walls, for things like my outside boiler thermostat controls. Is there a recognised way of extending the range of the base station or sensors? If not, Simplisafe, please develop something to deal with this issue. Otherwise this system is useless to me, and I presume many others.

19 Messages

Hey @Kettinscottage  - the post below has links to an instructable on how to add an antenna to a sensor 
https://support.simplisafe.com/conversations/product-requests-and-suggestions/sensor-range-extenderboosterrepeater/6190c6688ea41ebb06225bfd?commentId=6687259ee025215d29e0caf8

There use to be a post with details instructions but appears to have been deleted.

Edit - found it - looked like it was merged

https://support.simplisafe.com/conversations/product-requests-and-suggestions/sensor-range-extenderboosterrepeater/6190c6688ea41ebb06225bfd

(edited)

1 Message

yes please do

1 Message

Agreed! The limit of the base station totally cripples this system. So far, support claimed the only way to resolve it is to add a 2nd system, with another base station. That means two monitoring bills. Not doing it. My house is only 1500 Sq ft. $1,000 in equipment and $30-$50 per month can’t cover it? Unacceptable!

1 Message

If the problem is the broadcast range of the base station, what would happen if you used two of them? 

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