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How do I Check the Battery Life of my Camera?

The Outdoor Camera and Smart Alarm Wireless Indoor Security Camera are battery-powered cameras that can help you monitor your home, even when you’re away. Keeping the batteries charged ensures that your cameras will keep a watchful eye inside, and outside of your home.Checking the Battery Status on

Battery / Power

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Cameras

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Why does my camera keep losing its Wi-Fi connection?

There are two main reasons that a camera may lose its Wi-Fi connection. It may be installed too far from your Wi-Fi router, or it may not have sufficient bandwidth.If Your Camera Will Not Connect to Wi-Fi During Initial SetupIf you are having trouble connecting your camera to Wi-Fi during a first-ti

Wi-Fi Troubleshooting

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Cameras

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Smart Alarm Wireless Indoor Security Camera LED Status Light Colours

The status light (located on the front of your Smart Alarm Wireless Indoor Security Camera indicates the mode of the camera. It can tell you at a glance if your camera is updating, recording, or if someone is live streaming the feed. Below is a chart of the light colours that you can expect to see w

LED / Lights

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Smart Alarm Indoor Camera

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What is the Difference Between the SimpliCam® Wired Indoor Security Camera and Smart Alarm Wireless Indoor Security Camera

The SimpliCam® Wired Indoor Security Camera is our entry-level indoor security camera designed to monitor what’s happening when you’re not home.The Smart Alarm Wireless Indoor Security Camera is our most advanced indoor security camera yet - offering next-level protection that can help verify crime

Features / Settings

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Smart Alarm Indoor Camera

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How do I use 2-way audio on the cameras?

What is 2-way Audio?2-way audio is a feature that works on all SimpliSafe® cameras. While using the SimpliSafe® Mobile App, 2-way audio allows you to hear audio from your camera and speak through it when viewing live streams.How to Enable 2-way AudioYou can enable 2-way audio in the SimpliSafe® Mobi

Features / Settings

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Cameras

Performance Mode for Cameras

When connected to a continuous power source, the Outdoor Camera and Smart Alarm Wireless Indoor Security Camera can enter performance mode.When performance mode is enabled for a camera, the camera will remain awake allowing for faster live streams versus battery power. This feature is available to t

Features / Settings

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Cameras

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How does the Privacy Shutter work for Smart Alarm Wireless Indoor Security Camera?

We understand that as a user, privacy is important to you and you may not want to be recorded or heard when you’re inside your home. The Smart Alarm Wireless Indoor Security Camera has a physical and visible privacy shutter that has an audible click when opened or closed so you’re always aware of an

Features / Settings

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Smart Alarm Indoor Camera