I'm moving and NOT taking my system with me
Updated
If you plan on leaving your system behind for the next owner, or plan to purchase a brand new system for your new home or business, the best step is to call us at 0800-456-1789 so we can go over your monitoring needs, such as transferring your service to a new system at your new location, or assisting you in cancelling your existing plan.
Once your subscription is cancelled, you’ll need to remove all cameras from your system. This includes Outdoor Cameras, Indoor Cameras (Smart Alarm Indoor Camera, SimpliCam®), and even Video Doorbells. This is to ensure that the new owner of the system can set them up on their account.
Once these devices have been removed, you’re all set to leave the system behind! The new owner of the property at that location will need to create a SimpliSafe® Account, then they can activate monitoring for the system.