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1 Message
Thursday, February 23rd, 2023 8:33 PM
Will SS system connect to the Verizon 5G internet connection?
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Community Admin
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625 Messages
3 months ago
Hi @efkurtz63,
The SimpliSafe system requires 2.4GHz Wi-Fi to work. However, all routers that support 5GHz also have 2.4GHz. If you separate the two networks, or have a separate guest network that broadcasts only at 2.4GHz, your system will connect.
2 Messages
@emily_s My SS system is not finding my new Verizon 5g Home network or guest network. any tips?
4.6K Messages
@vincentrussell we would recommend that you reach out to Verizon for steps on how to do the following:
How can we improve?
emily_s
Community Admin
•
625 Messages
3 months ago
Hi @efkurtz63,
The SimpliSafe system requires 2.4GHz Wi-Fi to work. However, all routers that support 5GHz also have 2.4GHz. If you separate the two networks, or have a separate guest network that broadcasts only at 2.4GHz, your system will connect.
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