Outdoor Camera Firmware 1.15 (March 2023)

@gregter​ that would be 4+ Outdoor Cameras. They run on a newer platform than SimpliCam Indoor Cameras and Video Doorbell Pros, so those older units aren't affected.

And yes, that 3-minute recording bug should have been squashed way back in 1.10, but we've seen a small resurgence around the Community lately. Hopefully we've got it for good!

@mattfuoco​ this firmware is for the Outdoor Camera only, and does not affect the SimpliCam Indoor Camera, nor the Video Doorbell Pro.

As for the issue that you mention - it's unfortunately hard coded, and therefore very difficult to get around. The QR code itself is really just plain text, which contains your WiFi login details and other important info. Different lines of the code are separated by semicolons, which is why the symbol breaks the camera's ability to scan.

@lc_cancro​ yes, our cameras all update on their own, and we roll out gradually. So if your camera doesn't have it yet, it will soon!

@davey_d​    I have a camera that has NOT updated in 4 months and is connected to my 2.4ghz network.  How can it be pushed?

Hi @reggie_wilson_iii​, 

The Outdoor Camera's firmware updates on its own. All updates are gradually rolled out across devices, so your second camera should receive it soon!

@emily_s​  It has NOT updated and still shows 1.12.  How can this be updated!!!!

@reggie_wilson_iii​ I connected to our engineers about this. They said that if you temporarily move your Outdoor Camera close to your WiFi router and Base Station, and then remove and re-add the camera to your account, it should trigger an update. 

That issue needs fixing; it must be possible to push a camera update from keypad or website or phone app.  I, for instance, can frequently not get up on a ladder to take down the camera.

@photobug​ all cameras update automatically - that is, as long as they have a stable connection to WiFi. That's why we had previously suggested moving your camera closer to the WiFi router.

It might help to troubleshoot that connection so that the camera can perform better, and of course update without needing intervention.

If they're plugged in there should be a provision in the software to lessen their "power up" state.

Lots of us have noted this; it should come up very quickly if it has external power.

@patact​ You can learn more about the updates in 1.16 in this post.