‎Wi-Fi Troubleshooting | SimpliSafe Support Home

Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
How can I see my Payment and Billing History?
What is the Difference Between Home Mode and Away Mode?
How do I Activate Monitoring?
Alarm Texts for your SimpliSafe® System
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
Can SimpliCam® Wired Indoor Camera Be Moved After Installing It?
Original SimpliSafe® Glassbreak Sensor Installation Guide
How to Tell if Your Third-Party Smoke and/or CO Detectors are Interconnected or Battery-Powered
How to Delete Facial Recognition History From SimpliSafe® Active Guard Outdoor Protection
Post Alarm Follow Up Communication
Original SimpliSafe® Smoke Detector Installation Guide
Outdoor Security Camera Series 2 Flashing Yellow During Setup
Smart Lock Series 2 Settings & Customizations
Preventing False Alarms From the Smoke & Carbon Monoxide Detector
What is a Cross Zone Jurisdiction for Monitoring Permits?
Camera Battery Usage and Signal Strength in the SimpliSafe® Mobile App
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
What Are the Business Features Included in the SimpliSafe® Mobile App?
Dark Mode for the SimpliSafe® Mobile App
How to Improve Upload Speed?
App Error: Your connection is not private
Outdoor Camera is Detecting Motion too Late
How to Subscribe or Unsubscribe from SimpliSafe® Emails
Using Motion Sensors with Pets
Smart Alarm Wireless Indoor Security Camera Settings & Customizations
Pairing Your PIN Pad With the Smart Lock
How do Monitoring Agents Respond During An Intruder Intervention Alarm?
Motion Sensor Gen 1 Offline
How do I Re-Enter Practice Mode?
How Does the Entry Sensor Respond During an Alarm
Testing the Motion Sensor Gen 1
Outdoor Camera is not Recording
Original SimpliSafe® Water Sensor Installation Guide
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
Change Temperature Sensor From Fahrenheit or Celsius
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
Camera Motion Detection by System Arming State