‎Wi-Fi Troubleshooting | SimpliSafe Support Home

Featured Articles

How to Set Up Arming Reminders
What is the Difference Between Home Mode and Away Mode?
How can I see my Payment and Billing History?
How To Find or Change Your Safe Word
How do I Activate Monitoring?
Alarm Texts for your SimpliSafe® System
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
Additional User Access for Businesses
Is SimpliSafe® available outside of the United States?
My privacy shutter isn’t responding correctly
Why is my camera feed losing audio?
2-Step Verification for SimpliSafe® Accounts
What is a Cross Zone Jurisdiction for Monitoring Permits?
Multi-Camera Live Streams Beta for Businesses
Change Temperature Sensor From Fahrenheit or Celsius
Original SimpliSafe® Keychain Remote Installation Guide
What Are the Business Features Included in the SimpliSafe® Mobile App?
How to Improve Upload Speed?
Enrolling Cameras Into SimpliSafe® Active Guard Outdoor Protection
Scheduled Arming for Your SimpliSafe® System
How to Subscribe or Unsubscribe from SimpliSafe® Emails
How Does the Entry Sensor Respond During an Alarm
Video Doorbell Pro Motion Detection
How does the Privacy Shutter work for Smart Alarm Wireless Indoor Security Camera?
Incomplete Recordings for Cameras
SimpliSafe® Beta
How to Tell if Your Third-Party Smoke and/or CO Detectors are Interconnected or Battery-Powered
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
Which Version of the Solar Panel do I Have?
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
Maximize the Battery Life of your Smart Alarm Wireless Indoor Security Camera
Original SimpliSafe® Water Sensor Installation Guide
Maximizing Battery Life of the Wireless Outdoor Security Camera
How to Delete Facial Recognition History From SimpliSafe® Active Guard Outdoor Protection
How to use Two-Way Audio for Cameras
What if Someone is Forcing me to put in my PIN on the PIN Pad?
Smart Alarm Wireless Indoor Security Camera Settings & Customizations
Dark Mode for the SimpliSafe® Mobile App
How do Monitoring Agents Respond During An Intruder Intervention Alarm?