‎Wi-Fi Troubleshooting | SimpliSafe Support Home

Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
How can I see my Payment and Billing History?
What is the Difference Between Home Mode and Away Mode?
Alarm Texts for your SimpliSafe® System
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
Is SimpliSafe® available outside of the United States?
Dark Mode for the SimpliSafe® Mobile App
Does the Smart Lock use the same PIN as my Keypad?
How Does the Alarm Trigger for the Smart Alarm Wireless Indoor Security Camera?
Outdoor Camera is not Live Streaming
SimpliSafe® Beta
Original SimpliSafe® Wireless Siren Installation Guide
How to Recharge the Battery in the Smart Alarm Wireless Indoor Security Camera
How to Replace Smart Lock Series 2 Batteries
Why is my camera feed losing audio?
How to Reset Your Smart Alarm Wireless Indoor Security Camera
Testing the Smoke Detector
Can SimpliCam® Wired Indoor Camera Be Moved After Installing It?
Glassbreak Sensor Offline
How to add the SimpliSafe® widget to your Smart Phone
Camera Battery Usage and Signal Strength in the SimpliSafe® Mobile App
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
Where to Place the Carbon Monoxide Detector
Outdoor Security Camera Series 2 Flashing Yellow During Setup
App Error: Your connection is not private
What are the Wi-Fi upload speed requirements?
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
How to Find the MAC Address of a SimpliSafe® Device
What Happens if I put in the wrong PIN on the PIN Pad?
How To Replace Smoke Detector Battery
Motion Sensor Gen 2 Not Detecting Motion
Maximize the Battery Life of your Smart Alarm Wireless Indoor Security Camera
What Does "Invalid Base Station Serial" Mean?
How to Remove Devices from the Original SimpliSafe® System
Smart Alarm Wireless Indoor Security Camera Settings & Customizations
Alarm Screen within the SimpliSafe® App
How to use Two-Way Audio for Cameras