Good Customer Support

Bittersweet post.  Good luck to ya!

The people there are good and they do there job its just ss is not stepping up there game and providing the customer service reps the tools they need to get the job going smoothly and fast. But its awesome to see a good post like this, and good luck to ya.

Imagine if this company stepped up their game and made customer support fast, effective, and efficient.  Simplisafe would be unstoppable and would dominate the market in no time.  Perhaps if they took some of their advertising budget and applied it to support, they could turn that corner.  If I had a dollar for every Simplisafe commercial I've seen in the last few months...