1 Message
Help me find my misplaced smoke alarm
I have misplaced one of my smoke alarms during a renovation. It’s still shows connected on my app. Is there a way for me to trigger the alarm so I can locate it?
1 Message
I have misplaced one of my smoke alarms during a renovation. It’s still shows connected on my app. Is there a way for me to trigger the alarm so I can locate it?
captain11
Captain
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6.3K Messages
2 years ago
@thindfernandeshome call support on this one. Plesae post your outcome here if you get a chance.
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alexandria_c
Community Admin
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242 Messages
2 years ago
Hi @thindfernandeshome
I agree with Captain11 here. The best option would be to reach out to our team directly, preferably over the phone, so we can try and locate that Smoke Detector with you in real time. The team may be able to place your system into test mode to see if they can locate that Detector with some tools from our end. You can reach out to us with the details here.
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