Alarm certificate fire monitoring
I just installed the new smoke/CO detector, but when I download the monitoring certificate from the control panel, the "Fire" box isn't checked, which is a requirement from my insurance company.
Is this an issue with the new smoke/CO detector device?
25 days ago
Hi @smithj ,
Glad to hear that you're already equipped with our brand new Smoke & CO Detector! After installing the unit, the next step is to test the communication of the unit:
Once the Test appears on your Timeline, that will let your account know that the Smoke & CO Detector is installed, and the checkbox for Fire should now be checked!