3 Messages
Alarm certificate fire monitoring
I just installed the new smoke/CO detector, but when I download the monitoring certificate from the control panel, the "Fire" box isn't checked, which is a requirement from my insurance company.
Is this an issue with the new smoke/CO detector device?
![](https://prod-care-community-cdn.sprinklr.com/community/dfc869f8-176e-48b9-8cc5-f1e5d4b95448/Screenshot20230513at2.43.30PM-5a9aff33-4043-41a4-b3b8-565eeacf2bcf-619478167.png)
davey_d
Community Admin
•
5.6K Messages
1 year ago
Hi @smithj ,
Glad to hear that you're already equipped with our brand new Smoke & CO Detector! After installing the unit, the next step is to test the communication of the unit:
Once the Test appears on your Timeline, that will let your account know that the Smoke & CO Detector is installed, and the checkbox for Fire should now be checked!
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SchmittSchmitt
1 Message
2 months ago
yes i need this
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