Using Your System
Account & Billing
Thursday, April 14th, 2022 3:00 PM
Just rec'd a message to update my smart lock and completed the update. I was wondering what the update accomplished?
2 years ago
@gefford I got the notice about 10 days ago. Notes stated it was to address sync issues. I applied it and no issues, but then again, didn't have any before I applied it. Possibly Davey will provide more detail......
@captain11 you are correct, this is the same update that we had already been rolling out over the past few weeks so help resolve some potential communication issues.
I've updated mine at least 3 times and the app still says I need to update the Smart Lock. What's going on with that?
@wtinkeriv perhaps the update is not completing properly, or the system is not recognizing that an update has been applied. Have you already tried resetting the Keypad? You can do that by holding the button above the batteries for 16 seconds. When you release, you can reinstall it like new.