2 Messages
Smart Lock Update
I keep attempting to update my Smart Lock and will leave my phone next to the door, but after 15-20 mins the phone is still spinning trying to connect to the Smart Lock and is unable to download the update. What next steps should I take?
Accepted Solution
worthing
Advocate
•
526 Messages
11 months ago
Is Bluetooth enabled? Is it connected to any other devices? You may want to reboot the phone, disconnect from any other bluetooth devices and try again. If that fails, maybe also pull the batteries on the lock itself to reboot it and try again?
You could also try another phone/tablet as well.
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