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danwoods's profile

Thursday, June 23rd, 2022 12:38 AM

Smart Lock

When will the smart lock be back in stock? 
I’ve been checking for months everywhere.

was hoping to get one soon. 

Captain

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5.7K Messages

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130 Points

2 years ago

@danwoods No official word from SS yet, and I am going to post here what I posted weeks ago in another thread: Davey, Simplisafe has logistic problems like many other companies, but...

Your company has many sophisticated systems and processes, and I am sure inventory forecasting is one of them. Customers have asked, and deserve, your logistic team's best estimate.  Will not cost Simplisafe a dime and, possibly, pick up some customer good will. Don't agree? Then post why. And please feel free to pass on up the food chain until you get an answer. Thanks!

4 Messages

@captain11​ I was just looking for an estimate, everyone is short of things for numerous reasons.

i wasn’t looking for something that deep lol 

4 Messages

Sent you an email. 

Community Admin

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5.2K Messages

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80 Points

2 years ago

@captain11 ,

You already know that we prefer to under-promise and over-deliver.

@danwoods I can tell you though that our current forecast is some time towards the end of July.

(edited)

4 Messages

@davey_d​  thank you- I’ll check back early end of July. 

Captain

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5.7K Messages

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130 Points

@davey_d​ Thank you for reaching out!

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