Community Admin
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535 Messages
Outdoor Camera buzzing when active
Our camera engineering team is investigating a rare issue with the Outdoor Camera, which generates a loud buzzing when activated - e.g. when livestreaming from the SimpliSafe app. The noise seems to be coming from the unit itself, and not just the camera feed.
We have not yet found a cause, but if you are experiencing this issue, please let us know here.
Official Solution
davey_d
Community Admin
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5.6K Messages
1 year ago
Thanks @ccampb18 for requesting this update.
Our engineering team has identified the cause of this hardware issue, and is working on creating a fix. We'll keep you updated when it's ready!
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SgtSam
6 Messages
2 years ago
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jon_165fb0
1 Message
2 years ago
One of my video cameras is buzzing - the front door camera.
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likeasilka
1 Message
2 years ago
Same issue here. Outdoor camera buzzing sound when activated.
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terri_b8b040
1 Message
2 years ago
Hi,
yes - my outdoor camera is buzzing loudly when I view from iPad or iPhone. It is quite annoying.
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rcarmstr3
1 Message
2 years ago
I’m having this issue with my outdoor camera.
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bowtechjoe
1 Message
2 years ago
I also have an outdoor camera that just started with the buzzing two days ago. Only in live view. Any further updates to a solution?
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info_917267
1 Message
2 years ago
Hi! One of our outdoor cameras is also making this sound. We have 7 cameras in total for our business, and this one is powered by the SimpliSafe Solar Panel. When noticed, I took the battery out and charged it traditionally, and then placed it back on. When I screwed on the camera lens, I noticed the sound it usually makes was muffled. Almost like something was blocking the speaker. It wasn't blown, but almost like something was in it. Love these cameras (wish that there was an instant "connect" instead of having to have them wake up first, but they are great. The sound then resumed. It's a loud rattle!
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judyprotacio
1 Message
2 years ago
My outdoor camera also has a loud buzzing sound in live view. The sound remains after a soft reboot (removing and charging the battery) and a firmware reset and reinstall of the camera. What’s the next fix?
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Kekai922
1 Message
2 years ago
I am having this issue as well with my indoor and outdoor cameras. It occours inhermittently but happens most of the time.
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lance843
983 Messages
1 year ago
Just noticed my outdoor cameras doing it now
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ccampb18
1 Message
1 year ago
My outdoor camera has been doing this for the last couple of months. Has there been an update or solve for the problem yet?
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kza
1 Message
1 year ago
I’m also have an issue with the buzzing on my outdoor camera. It just started up this week. Any update?
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Hkdrmd
1 Message
1 year ago
My outdoor camera buzzes when it is activated.
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chiliedogtc
1 Message
1 year ago
We are having this problem.
Our system had an update today. May be related.
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