‎Shipping | SimpliSafe Support Home
 
vegandj's profile

6 Messages

Shipping

I cannot for the life of me understand FedEx. My SS3 package was picked up Monday in SEEKONK, MA. Today is Friday and this package is in Chicago, IL. 5 days later and its not even near Arizona. USPS would have had this in Arizona in 5 days. At this point Im not confident that it will be delivered on Monday. SS if you are listening, please drop FedEx. Literally any other service provider would be better. I will not be ordering new pieces from your site if your continuing to use FedEx. Ill try Best Buy or another retailer. 

This conversation is no longer open for comments or replies and is no longer visible to community members.

Former Community Admin

 • 

5.7K Messages

Thanks for the feedback! I'll relay to our Fulfillment team.

 

I did take the liberty of having a look at your order to see if we might need to send a new package, and I'm glad to see that it's actually getting close to delivery. So hopefully you'll finally have in in hand very soon!

6.6K Messages

For future reference, if I am in a hurry for a package from SS, and its important, I specify FedEx and after its picked up in or near bean town, use FedEx to change delivery to Kinko's. Lucky for me, there is one less than a 1/2 mile from my house open everyday.

New to the Community? Get started by reading our Welcome Article and please be sure to review our Community Guidelines before posting.