3 Messages
Unlock Smart Door lock without disarming the system, and by using a non-disarming pin
Is there any way to unlock Smart door lock without disarming the system ? And without using the PIN that disables the monitoring system ? I would like to give passcode to my kids who goes in/out like 50 times in a day, so that they can open door on their own without the need of Physical key, or ringing the bell every 5 minutes they keep entering the door.. And I don't want to disarm the system
emily_s
Community Admin
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3.4K Messages
2 years ago
Hi @surbhitjain25,
Right now, there is no setting that allows the Smart Lock to be unlocked without disarming your system. This request has been submitted to our dev team for their consideration. If we get any news from them, an update will be provided in this thread.
(edited)
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pjdaly
17 Messages
1 year ago
Several people have asked for more control over disarming and unlocking with the PiNs.
I recently was surprised to learn that people I had just met once in the day and really don’t know were in my house and I didn’t find out until I happened to see a lock jam event in the timeline.
I suspect they tried to push open the door too soon after entering the code and caused the bolt to bind as the motor was moving the bolt.
I use just use one PIN, the master PIN, and my two adult sons know it.
I’m not concerned with anyone altering the system with the master code. But I *do* mind the door code disarming the system unconditionally.
The older son, who has a vacation home around the corner from me, has two teenagers who know the code as well.
So my granddaughter had some school friends staying at her family’s house and one of them had left something at my house earlier in the day. My granddaughter was taking a shower, so she gave them the PIN so they could walk over to my house and fetch the item.
Giving custom PINs to the grandkids doesn’t help the issue which is that any PiN can both open the door and turn off the alarm. Even if I ask my granddaughter not to tell their friends my door (and alarm) code, they might see her entering it or where she wrote it down.
Also this presents an awkward situation that I explained in my other post: Namely, being put in a position of denying a door code to guests who are acquaintances because it’s also the alarm code.
My wife, who doesn’t carry a key ring, wanted a second SS Lock on our shed which is attached to the garage which is attached to the house. I said, we can’t because I don’t want having access to the shed to mean disabling the alarm for the garage and house. When a guest offers to help fetch beach chairs or patio furniture out of the shed and is asking for the door code, I really don’t want to have to say “Wait, I’ll open it”. Currently I use a metal key to open the shed door.
I suggest that a custom PIN have a parameter that says whether it should also disable the alarm.
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