‎Timestamp on Video Recordings | SimpliSafe Support Home
 
luke's profile

Wednesday, March 30th, 2022 2:23 PM

9

Timestamp on Video Recordings

I am in a "dispute" with my municipality about who put trash on the curb in front of my building.  I have camera videos with the trash on the curb on the date I moved in.  I can download the videos to my phone and share them with the municipal government.  The problem is that the videos do not contain the date and time so they have to take my word for it as to when they were recorded.  Is there any way to add the date and time to the video files themselves to make things simpler? 

Official Response

Community Admin

 • 

5.5K Messages

2 years ago

@luke to answer the question, no, there is currently no timestamp feature. And the correct date isn't even written in the metadata. I moved your thread to our Suggestions section for visibility, because I think it's a great idea.

1 Message

@davey_d​ has it been determined that this timestamp feature will be added in any future software upgrades? It really is an important thing to have as potential evidence or helpful information that would required for an investigation.

Community Admin

 • 

5.5K Messages

The feature request has been submitted, but is currently not in progress. I'll make sure to let the Community know when there's progress.

4 Messages

@davey_d​ this is really pathetic. Your company sells cameras and a service prohibiting any footage from being used to stop the criminals who are harassing Hispanic tenants in my rental houses. Pathetic and shameful for simplisafe.

(edited)

1 Message

I just spoke with support today and the woman I spoke with acted as if this was a first time request. Comon Simplisafe. This is day one features that is available with any camera system. What is the hold up?

64 Messages

2 years ago

This would be spectacular.

13 Messages

2 years ago

This would also help during live viewing. If the current date and time (with second counter) was displayed I could tell when the camera connection froze and needed to be refreshed. 

We use some of the indoor cameras to keep an eye on the kids but the live feed tends to freeze and sometimes it is hard to tell if I have the volume down and they are still as statues because they are watching tv 😝

4 Messages

2 years ago

Agree!

1 Message

2 years ago

It would be not a suggested but required feature.  Its a security camera and currently it can't be used for evidential purposes which defeats the purpose.  

7 Messages

2 years ago

?Where is the date and time stamp on video clips? Clearly SimpliSafe was able to put their name on the video clips, Please remove the SimpliSafe company logo (I know who made the camera- I do not need to be reminded of that on the video clips) and was that more important then a date and time stamp in its place?

Note: This comment was created from a merged conversation originally titled Where is date and time stamp on video captures

Community Admin

 • 

242 Messages

Hi @amvanyo 

Thanks for reaching out today. At this time the date/time is only available within the timeline of events on the SimpliSafe app. I can certainly share your feedback with the team to add a timestamp to the video, as well as the option to remove the logo from the videos. 

If you have any other questions, feel free to reach back out and I'd be happy to help. 

7 Messages

Great idea.  I have a separate camera system in my home and having date/time stamps is absolutely essential!  When viewing the Simplisafe camera capture on my mobile you cannot tell if the video has stopped, stuck, or finished without tapping the screen, which brings up the progress bar and stop/pause button in the middle of the picture.  Having a rolling time stamp and progress bar on the video should be a default.

4 Messages

@alexandria_c

Your company sells cameras and a service prohibiting any footage from being used to stop the criminals who are harassing Hispanic tenants in my rental houses. Pathetic and shameful for simplisafe.

Community Admin

 • 

5.5K Messages

Hello, thank you for your feedback. We sincerely understand your concerns, and we're making sure that you're heard by our dev teams. Currently this feature request is not yet in progress, but I will keep you updated when it is.

2 Messages

@davey_d​ any recent update on this?

7 Messages

2 years ago

Where is the date and time stamp on video clips? Clearly SimpliSafe was able to put their name on the video clips, remove the SimpliSafe company logo (We know who made the camera-) and put a date and time stamp In its place.  Months have gone by and where is this update?

if Zmodo cameras can do this feature, why can’t SimpliSafe?

Note: This comment was created from a merged conversation originally titled Reposted: where is date and time stamp on video clips

7 Messages

2 years ago

This issue of putting date and time stamp on recorded and live video is a NO BRAINER, this request is approaching a year (probably longer than I’m aware) what is the hold up SimpliSafe? My only answer is SimpliSafe is not interested in implementing this. PERIOD 

6 Messages

@amvanyo​ Until / if the time / date stamp issue is resolved you have options. Download to your device and run it thru a time stamp app..Apps are available for both android and apple phones.  Or screen video (not screenshot) your timeline which shows the start time and play the video while recording. 

1 year ago

I have SEVEN (7) cameras. Not having the date and time stamp on the video clips absolutely terrible. It’s the first thing police and courts look for when reviewing documentation of a crime. My car was stolen last week. It sure would’ve been helpful to have the date and time on the videos. It’s a very basic feature offered by most every other company. And now that I’ve been the victim of a crime, I’m thinking of turning to one of those other companies who offer the date and time stamp on clips. 

2 Messages

1 year ago

any updates on when timestamps will be add to video recordings?

20 Messages

1 year ago

OMG I just signed up for this service and have spent a lot of money.  And the videos don't have date and time?

980 Messages

@jk5598224​ it does in the time line but not on the actual footage itself, which it needs to be and along with the sensors actually telling you what is open, like front door open which has been another request for years. 

16 Messages

1 year ago

I am here to add my voice in requesting this product. Time stamps are an standard in security cameras, and I believe it to be incredibly important to add this feature as soon as possible.

1 Message

1 year ago

+1 for a customer that would like timestamped videos. I’m currently using footage as evidence of a theft and the lack of a time stamp is troublesome.


Notw: I was able to screenshot the video with the timeline date in the background while using my desktop machine, but a time stamped video would be much much better.

1 Message

1 year ago

Hi - like other users have already mentioned, not having time stamps printed on the video is concerning for security video footage. Please add this feature as a priority. Thank you!

2 Messages

9 months ago

Are you looking into putting timestamp on recordings, please advise.  If not I need to change my system

Note: This comment was created from a merged conversation originally titled Timestamp

Community Admin

 • 

2.9K Messages

@tsmllc​ The feature request to add timestamps on recording has been submitted to our dev team for their consideration, but it is not currently in development. When we hear more news, an update will be provided in this thread.

1 Message

Oh my; I was seriously considering migrating from NEST(Google) to SimpliSafe (currently in test mode) BUT unless I can find a way to have date/time stamp on SimpliSafe, then I’m sticking with Nest. I have needed the date/time in the past and would not subscribe without this feature.

Welcome to the SimpliSafe Community’s Product Requests and Suggestions! By posting in this section, you agree that you have read and agree to our Suggestion Submission Terms, Terms of Use, Privacy Policy, including any and all related terms and policies therein.

New to the Community? Get started by reading our Welcome Post.