‎Redesign Key Fob so it's harder to accidentally arm/disarm | SimpliSafe Support Home
 
J

Thursday, January 23rd, 2020 11:13 PM

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Redesign Key Fob so it's harder to accidentally arm/disarm

Accidental arming/disarming of remote is irritatingly easy by coins, keys etc. in pocket. SimpliSafe needs to redesign this remote to alleviate this issue. Luckily, the panic button can be disabled.

2 Messages

3 years ago

It seems to me to be a no brainer that the pocket key pad, the ability to turn on or shut off the alarm from your key chain, would have a plastic cover over the three buttons covering home, away and end.  Too often, my hand or a coin in my pocket will hit one of the buttons and either, unknown to me, put on the alarm or shut it off.  A simple clear plastic cover would rectify that problem.
On the issue of the video door bell, there is no bracket for the camera to turn horizontally, only a bracket for a 10 degree movement vertically. The competition such as Ring, offers an excellent video bell with an appropriate bracket for horizontal movement.
Note: This comment was created from a merged conversation originally titled The Pocket Key Pad and Video Door Bell

Community Admin

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520 Messages

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10 Points

Hi @msaulr101,

Thanks for your input about your experience with the Keyfob. Regarding the Video Doorbell Pro bracket, while it's not available through our site, we actually do have a horizontal bracket for use with the Video Doorbell Pro. If you would like to get one of these horizontal brackets, please call our Support Team at 1-800-548-9508 from 8 AM to Midnight ET, 7 days a week!

SimpliSafe Social Team
SimpliSafe Home Security

2 Messages

My wife carries the fob and has this problem - twice just yesterday she inadvertently set the away mode as we left while our daughter was in the house. 

A plastic cover, perhaps as an additional/optional purchase, that slid tightly over the fob, or pivoted up to reveal the buttons would be a safer way to keep the fob in a pocket or purse. 

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