2 Messages
Multi-User Accounts
Is there any way to have multiple log-ins to the same account? If not, is there a way to send suggestions to SimpliSafe engineers?
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WackyD
5 Messages
We just set up SS in a family owned vacation house- I need to give many family members access to the app in order for many people to monitor cameras and disable alarm remotely before arrival, but don't want them to have access to billing profile, settings, etc. (and they don't want it, either). How can I give "user level" access to family and retain "administrator level" access for myself, or whomever is going to run the billing and setting side of the system.
I can't be the only one to be needing this.
Thanks!
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Garrik
2 Messages
I just now read this read, and came to realize that I had just purchased a "security system" built by people who clearly do not understand security at all. To suggest, as a matter of official policy, that your users share their login credentials with their spouses and children is malpractice.
I am just finishing installing my brand new system, and now have to seriously consider returning it. This is insane. Especially after years and years of customer feedback.
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vidaschu
1 Message
Add me to the list
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amycphoenix
1 Message
Please create separate logins. Thank you.
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jimmy_b196ed
1 Message
This is not good. Recently married - wife had this system before we said “I do” and she can’t add me as a second user??? Time to Shopie for a better system - this is amateurish.
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ChazCary
1 Message
Wow, I started programming in 1973 in Fortran - on an IBM 360 Mainframe with punch cards. Did some cool stuff.
Four years earlier, in 1969, we sent men to the Moon.
But 50 years later, SimpliSafe engineers can’t build an App with 2 users.
Sad.
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richspasc
9 Messages
This would be a great feature. I'm tired of having to set up my mother-in-law's phone over and over again.
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tbanca
6 Messages
Based on comments and responses it seems like this is not going to happen. In development for years is unacceptable.
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brittanyfrost
4 Messages
Yes! 100% agree with this. We have one person who deals with the alarm operations and then I deal with the billing yet we have to share a log in which is extremely inconvenient. As with billing, Simplesafe is clearly not set up to service businesses.
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wgale8327
2 Messages
Provide multiple user accounts authorizing service and maintenance people.
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jkseren
1 Message
Any updates to this request?
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Dward
2 Messages
How is this still in development? This should have been done long ago. This isn't a cheap system or cheap products. Allowing family members to have logins without admin access is a no brainer. Come on Simplisafe.
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sergone81
1 Message
It’s been 4 years. This should have been in service I was just shopping around to find another company because I use SimpliSafe for home and wanted to install another SS system at my business, however don’t want my employees have access to my home alarm or having admin level access. Almost every system that is out there has this capability. What the hell!
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aklaraby
2 Messages
I’d like to be able to authorize another person in my household to have access to my account without having to give them my account login information and ‘pretend’ to be me. That way, I could authorize my spouse/roommate/etc. to have access to the cameras and other app features. This primary account holder should also be able to disable another user’s access if they wish.
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bailey_
1 Message
As a software engineer I’m disappointed by the amount of time this has taken to implement, this is a feature I would have expected to exist a long time ago for many obvious reasons and it should not take a decent team very long to implement this. A very small team could knock it out easily within 3-6 months.
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