‎Multi User App- Family Owned Vacation House | SimpliSafe Support Home
WackyD's profile

Saturday, March 4th, 2023 4:58 AM


Multi User App- Family Owned Vacation House

We just set up SS in a family owned vacation house- I need to give many family members access to the app in order for many people to monitor cameras and disable alarm remotely before arrival, but don't want them to have access to billing profile, settings, etc. (and they don't want it, either).  How can I give "user level" access to family and retain "administrator level" access for myself, or whomever is going to run the billing and setting side of the system.  

I can't be the only one to be needing this.


This conversation has been merged. Please refer the main conversation:

Multi-User Accounts

2 Messages

7 months ago

8 months is a long time without a response form SimpliSafe.  This is an important issue that has been a problem for several years.  Fix it!

5 Messages

Thanks, Zaphod! Yes, someone from Simplisafe, please give an update and a solution. We are frustrated by this situation at two homes now.  We'd like multiple family members to be able to monitor house cameras and activity, but not account information and settings.  This is not an odd request.  Simplisafe's been great to us, except for this.  Can we get an update, please?

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