Manually set event recording times for Cameras

Mine only records for 1 minute and 5 seconds

I get recordings on the web site that are stamped 1 minute and 5 seconds but can only watch 10 seconds or so if I view the event recording on the Simplisafe app.

A pre event buffet feature would be safer.

Work needed here please, Simplisafe devs.

@davey_d​ Two years later and still no option to extend recordings.  Seems like a pretty reasonable request.

@davey_d​ I would love an update on this as it’s been 2 years since it was initially posted. I would also love to control how long the recording goes for 

@davey_d​ My max time of recorded events is 13 seconds.  That minimal amount of time seems to defeat the purpose of having cameras to record "events" vs snippets or tiny fragments of the happenings.  

I agree. My dog was in the compound and i was watching how he was getting out. The camera stopped after 1min 5 sec. The next recording started and he was already out!

The outdoor camera needs to record ENTIRE events ! That’s the whole reason for a security system! Simpli Safe needs to rectify this or be transparent about this problem to consumers before they purchase

Agreed. 

My camera records for 10 seconds then stops.

If I had known in advance you put a 10 second record time on the system, I would have looked for something else.

me too

I'm now putting up another companies security cameras     the idea is to supplement with more record time until simplistic gets it's act together.    Come on SSafe    it's not like it's new unheard of tech

@nanart001​ Yeah my ring doorbell camera does a better job. It will all so pan and record longer on motion. Should have went with there other camera.

Absolutely!!!!

Completely agree.

Agree. Added charge for extra Recording space could be considered for customers that demand long term storage but the base feature should be at least as good as Ring.

@jhstroh​ I think the issue is with SS. Recordings take up space in the cloud. I think we pay enough money we should have more storage for recordings. Storage is cheap!!!

@LEMJMcC​ have you already tried People Only Mode? It should trigger a recording for any person coming into view.

It's not a problem starting the recording, the problem is that the recording doesn't record long enough.

Does SimpliSafe understand the needs of their customers?

@rgpretz​ They just don't care

@pabs44​ Absolutely, I agree. Most of my recordings at the back of my house are only 13 secs long. It's not much longer at the front of the house.

Ditto…. My recordings are about as long as the 4 …. above 

@afcdolphins​ how are you getting 2 minutes recording time? I only get 13 seconds 

@socalschlegels​ The app only allows about 10 seconds or so at my location. The web site allows a longer view time. Improving the performance is a Simplisafe development issue. 

Great point!!!

@saab90089​ Your feature request sounded very similar to this thread, so I've gone ahead and merged it here. At this time, there is no setting to change how long the camera records for, this this idea has been passed along to our dev team. Once we hear any news from them, we'll let you all know.

Yes, my thread is very similar to this one - thank you for merging it.  Does SimpliSafe have any sort of feedback on these requests?

I realize that there should be a max limit (say no more than 5 minutes) but I don't think those of us on this thread are making unreasonable requests for set recording times.  Perhaps offer 30seconds, 1min, 2min, 3min, 5min.  Could even make a sliding bar from .5min through 5min.

Ian