‎Feature-limited Simplisafe app that monitors cameras only | SimpliSafe Support Home
 
SafeCats's profile

Monday, January 3rd, 2022 10:31 PM

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Feature-limited Simplisafe app that monitors cameras only

I wonder if anyone has ever thought of creating a Simplisafe-camera only app, that can be used only for monitoring cameras.  I would like to have an Android pad device that constantly monitors outdoor and doorbell cameras, but does not require logging in (except to view prior events).  I would like to have something sitting on the tabletop that can be easily grabbed and viewed.  But I would not want something that allowed people to turn off the system (or would require a PIN, at the very least).

Official Response

Community Admin

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5.6K Messages

3 years ago

Hi! The functionality that you describe sounds a bit like our Camera widget, which is already included with the SimpliSafe app.

Except that of course, we treat the cameras just as critically as the rest of the system (since we'd want to protect your privacy as well). So you'll only be able to access cameras if you're already logged in, but once you are, you have access to everything.

3 Messages

3 years ago

Mmmmm.  Not crazy about having to log in to view the camera feeds, or leave them logged in (and hence unsecured) to continuously monitor the feeds.  I might have to figure out another solution.

13 Messages

3 years ago

I would also like a dedicated app to quickly view cameras (single and multi-view live feed). This would be perfect for a wall mounted iPad or Google Nest Hub to quickly see cameras.

@davey_d The problem with the camera widget is 

1. Anyone who has access to the cameras can also now (accidentally) arm or disarm the system

2. The app starts in portrait mode all the time. If my device is already in landscape mode (iPad), I have to rotate to portrait mode then back to landscape mode to get the camera view to be landscape.

Community Admin

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5.6K Messages

3 years ago

Hi @SafeCats and @bills_60526 ,

Understood. To clarify, the widget is more of a quick access. By default it will just show a snapshot of your last livestream. So not like a 'command center view', with all livestreams playing at once. When you select a camera, that will take you back into the app. And if you have App Lock enabled, you'll be asked to enter your App Lock PIN, or unlock with biometrics again.

So to revise what I said earlier, the widget wouldn't be exactly what you're looking for.

3 Messages

3 years ago

I really like the system, and this would be a neat new feature in my opinion.  I like the idea of a wall mounted tablet computer, or something I can just sit tableside.  Hopefully, the engineers will agree. 

4 Messages

1 year ago

I agree.  A small dedicated screen that would activate upon a doorbell ring would be a plus.

We have a front door that does not allow views and this would be useful to screen with.

1 year ago

Related, is there anyway to give a housesitter access to the camera feeds? So the person in the house can see who is at the door? Or do I need to have them download the app and log in with my credentials?

Community Admin

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5.6K Messages

@daniellegonzales​ at this time, no. SimpliSafe accounts are designed for single-user logins only. A request for Multi-User accounts (with different permissions) is currently pending, and you can check the status here.

2 Messages

So... After the 5.7.0 update, security conscious customers (like us) that use a VPN are out the cost and installation of our cameras because the app no longer functions (Check connection error). Your 5.9.0 provided no resolve. We either have to run an open home network or abandon using our mobile devices.

Desktop app connects through VPNs.

Deleted app on phone, tablet as app is none functional.

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