4 Messages
App - multiple users?
Can two people in the household use the app on separate phones with separate accounts? In other words, is it possible for each user to create their own username and password to log into the app on their phone, but still operate a shared alarm system? Or, do all the users in one house need to log in with the same email and password?
nikkiluzader
2 Messages
5 years ago
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travis_l
2 Messages
5 years ago
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sevensiamesecats
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2.2K Messages
5 years ago
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ashleypspinelli
2 Messages
5 years ago
I am very concerned that after purchasing simplisafe, I learned that there is only ONE user account. If you are a family, how is this ok?!?! Why can't multiple users at the same address activate and deactivate? We are two people and currently only one person can be linked to the app. Very frustrating.
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ws729
434 Messages
5 years ago
I am very concerned that after purchasing simplisafe, I learned that there is only ONE user account. If you are a family, how is this ok?!?! Why can't multiple users at the same address activate and deactivate? We are two people and currently only one person can be linked to the app. Very frustrating.
Multiple users work fine. Each user uses the same login credentials.
Multiple users with different permissions (each with a separate login) does not work currently (after having been requested for years).
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subhrajit
2 Messages
4 years ago
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svnnybits
2 Messages
4 years ago
Well, it looks like this is a key deficiency for simplisafe. This should be a core functional requirement for the app ab initio. We needed this yesterday already! Any updates? @simplisafe
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captain11
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5.5K Messages
4 years ago
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service_7755
6 Messages
4 years ago
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service_7755
6 Messages
4 years ago
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shiherlis
Advocate
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718 Messages
4 years ago
I think you could have done without the explicit nature included in the second post while still getting your point across.
Although having a free alarm is lovely, the system is affordable as is the monitoring. As a customer of 5-6 years, SimpliSafe could have this feature in the works, but I would not bet on it nor expect it. Users have been requesting multiple users within the app for years, and it has not happened.
I mention the above to say perhaps purchasing a system you own (as opposed to the business) would solve your, ahem, "problems."
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coltmaster1
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2.8K Messages
4 years ago
Unless I'm missing something with that post. (and I agree, please delete the non-family-friendly references -you can edit your own posts).
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ws729
434 Messages
4 years ago
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aj993mills
3 Messages
4 years ago
so sad.
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captain11
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5.5K Messages
4 years ago
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