
Panic Button
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Keypad panic button going off by itself, repeatedly
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3 months ago
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captain11
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captain11
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thepettets
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7 months ago
Exact issue woke us 30 minutes ago. The kitchen keypad panic was literally triggering the alarm while I was still on the phone with monitoring from the time before standing in front of the keypad. Of course, monitoring can’t help other than to disable monitoring and customer service isn’t open at night so we had no choice except to remove the batteries from our keypads and base station. I guess I’ll be calling first thing in the morning.
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Steve105
1 Message
3 months ago
I just had the same issue. Multiple panic triggers from one of the keypads. Rep disconnected the keypad from the base and had me reconnect it. I also measured the batteries and they were low (1.2vdc). The keypad was not reporting low batteries.
I replaced the batteries with a nice fresh set and it’s been 12 hours and no new panics. The rep did say she had seen that before (panics caused by keypad having low batteries). We’ll see
PS. She didn’t say anything about replacing f the keypad which is about 2 to 3 years old.
(edited)
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