‎Vinyl Window Issue | SimpliSafe Help Center
 
J

Saturday, August 11th, 2018 8:41 PM

Vinyl Window Issue



Advocate

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2.2K Messages

5 years ago

How about a thin magnet mounted on the glass so the other sash can slip by it if either sash moves?

Or if the sash is hollow, inside the sash?

3 Messages

The thin magnet occurred to me as well, but Simplisafe doesn't offer one. The last time I spoke with a tech person, I was told they use a very strong, rare earth magnet. I may need to do some research, as this is probably the best solution. I can't cut into the sashes without voiding the lifetime warranty on the windows.

Advocate

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2.8K Messages

5 years ago

SS does have the thin magnets, they work with both SS2 and SS3, you have to get the right person on the phone and request them.

433 Messages

5 years ago

Jff54, all of my lower level windows are configured as yours. As 7 suggested, I use a SS-provided thin magnet on the glass, and a sensor on the other window's frame. Not that it should matter for the magnet, but I have a SS2 system.

3 Messages

5 years ago

Thanks folks... I'll give them a call. I called them when I installed the original system a few years back. Maybe they didn't offer the thinner magnet back then. I appreciate the feedback.
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