T-Mobile for Base Stations
Can someone confirm if getting a Tmobile SIM is an option for the new cellular module (for SS3)? I clicked to order the new cellular module, but then noticed on the order confirmation email that it referenced Verizon.
I called to ask for a Tmobile version, and she ended up sending me a SIM for AT&T. Unfortunately, Verizon and AT&T don't work where my home is, however Tmobile is rock solid.
10 months ago
Hi @geo ,
Unfortunately no. Those are the only two options: Verizon or AT&T. I would suggest giving it a try anyway just in case. Or if you can, set the system up on your WiFi, which would be better anyway.
10 months ago
Hi @davey_d ,
I tried using the AT&T SIM, and worked with tech support to ensure it was registered to my account & SS3 base station, but it isn't able to connect (disconnected the Wifi for a few days, and the Timeline log doesn't show any "Automatic Test Signal Received" entries during that time).
We have Wifi, but I highly value the cellular backup feature, in fact that's why I selected this brand, because it offered Tmobile cellular backup.
Is there an option to pay extra for a Tmobile SIM? This seems like a step backward, and I don't understand this decision.
3 months ago
I have both strong WiFi and cell signals. I'm taking an extended vacation and AT&T in its wisdom won't let me pause the TV without also pausing the internet. Will the system automatically find the cell signal if the WiFi is down?
18 days ago
Apparently AT&T is no longer an option, based on what I was just told by the Support helpline. Verizon is very spotty in this area.