New system parts vs. older systems

The problem I heard about was that the signal from the keypad to disarm was always the same, so if a person was able to record that signal, they could re-transmit it to disarm the system.  Encryption is not the solution to this, a "rolling" code like garage door openers now use is the solution to this problem.

Does Simplisafe need to have a class action suit filed against them to get them to offer discounted upgrades to current customers since they are aware of the PIN signal flaw, yet don't disclose that tidbit? I researched the heck out of it, but never came across the articles revealing that vulnerability. Yet, Simplisafe knew. They knew they were leaving customers open to a huge man-hole of vulnerability, and with a service they are paying for to be protected.

I'm especially frustrated that we just bought the system in mid-October, and our 60-day period expired just before the new system was announced.

Why should we have to, once again, pay full price for a system when the one we have is hackable, and Simplisafe knows this, and has known this??

Relax, there has not been one documented case about the system being hacked by a real criminal.  Its overblown hoopla. If you are barely outside the 60 days call SS and ask for your options.  Worst they can say is no.

Don't be so sure, DP - I mean the knowledge is out there now, anyone can do it, with 100.00 or less in equipment.  Kids like to play.  Ex's like to stalk.  Several examples where this could be put into motion if someone wanted to - just because we've not heard of a real-life example doesn't mean it hasn't or will not be done in the near future.   There's already been at least two people on the forums lately with changed PINS that no one has explanations for (if simplisafe can't explain that, and does not contain a security log for legal reasons, that's a problem).  Mind you, I am not saying those two people had their system PINs captured via the vulnerability, but don't say nothing is possible.

Ug.. this is getting old.  Everyones SS2 system was fine for years and now all of a sudden its not good enough because a new system is out.

Ok, with respect, DP, not all of us ever felt that SS2 was fine.  It was not secure, not compatible, not capable of updating, full of connection problems, other sensor problems, and services being charged for but not provided.  Not fine.

And encrypted signals, and possible rolling disarm codes, and extended range, and alleged dispatch even if the base is smashed before the delay is up, and the ability to add functions and install fixes, and backlit keys far enough apart that you hit only the one you want, and a siren which communicates both ways, and 100 sensor capacity rather than 41 and i think an exit delay, and no need for that @#$)(*)#$ Wizard in the remote, and remotes which don't leave a trail of parts behind them.  Yep, basically the same, which explains why the price is the same.

minuccic, curb the language, it's uncalled for.

This is funny...  In forbes it and I quote!

SimpliSafe spokesperson Melina Engel told FORBES that it was planning on releasing hardware with over-the-air firmware updates and that customers would be given a discount on those once they were available. She also pointed out that customers are notified every time someone disarms an alarm, so customers should notice when something was amiss even if not checking logs, whilst PINs could be changed from the SimpliSafe smartphone app.

Melina told FORBES there would be a discount!

If we're all so upset about the SS2 vulnerabilities, and the lack of an upgrade path, or the lack of "an over-the-air firmware update", has anyone researched the home security options? Are there any systems out there with SS's price/performance? I'd like to know as that would be much less expensive than a class action law suit or ditching our investment in SS2 hardware for the SS3.

Um, how you going to teach them old components encryption?

Alexa integration...please!

Simply not investing in any more Simplisafe sensors or systems until they code a darn Alexa skill already! That is something that could be done in a day. Having an alarm system that cannot talk to any other intelligent home devices over any protocol is unacceptable. The Internet of Things is here already in 2018. Been considering just giving my system to my parents and going with a system that at least has the option of being a part of my smart home!

Alexa support is on its way according to SS.

I have 2 echos in my house and I love them, BUT I wouldnt call her intelligent yet.  :)

I purchased your system on 12/30/17, Order# WPxxxxxxxx. As the CO and Smoke detectors were missing in the shipment, two (2) Hazard Boost were sent to me after 1/5/18, Order # WPxxxxxxxx. When that package was received, it only included one (1) Hazard Boost set of sensors, so Simplisafe (SS) sent me the final Hazard Boost set, Order # WPxxxxxxx on or after 1/10/18, sensors that I ordered in the first place on the original order. Terrible order picking at SS, as you made mistakes twice with shipping me my order. Just yesterday, 3/26/18, I submitted the Alarm System Permit to my town as I was going to install my "new" system today, 3/27/18. I unpacked the Base unit and immediately noticed that the base unit does not look like the base unit on TV and/or SS's website. Now I come to find out, by doing some searching on the internet, that my system is the old system! I only unpacked the base, and didn't install the system and it is outdated. Is there any opportunity to return this system for a refund so that I can buy the upgraded system?  I hate to initially install a system that is already outdated. a I sent this to SS and they replied that As I purchased my system outside the 60 day return policy, there was nothing that they will do for me, except give me a free month's worth of monitoring, WOW how generous!! I was disappointed with SS when they couldn't fill my order properly, twice, and now I feel totally disappointed and have a feeling of being "HAD".

See my response in your first post.