‎No free shipping | SimpliSafe Help Center
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smu's profile

Wednesday, November 16th, 2022 5:55 PM

No free shipping

orderding som security essentials but getting charged for shipping ?

Community Admin


4.1K Messages

2 months ago

Hi @smu,


Were you ordering individual components online? Unfortunately, we currently do not offer free shipping on component orders, only system orders.

335 Messages

2 months ago

I was going to order a couple of things but then I saw that you all wanted to charge me $10 for shipping.  So I canceled the order.  With just about every business offering free shipping, especially around this time of year, that seems like a poor policy.

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