1 Message
Smartphone app without subscription?
Hello all, considering buying into SS but wanted some confirmation re: functionality. I don't want 24/7 call center monitoring ala ADT, but would want to be able to control/monitor myself via smartphone. Do I have this ability without paying SS a monthly fee? I.e. can I get push alerts to my phone without the subscription?
| Basic App Control is available for all users in the United States, even without a subscription. As long as your system is connected to WiFi, you'll be able to arm/disarm your system remotely, receive notifications for alarms, and even view 7 days of Timeline events. For more info, check out the Help Center Article here. |
harriet_c
Community Admin
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71 Messages
Yes! With or without monitoring, you can set up notifications to your phone when an alarm is triggered.
- Harriet C.
SimpliSafe Home Security
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gmcfeeney
1 Message
I’ve just installed the system without prescription. For this it acts as a stand alone system i.e via the motion sensors it will detect an intruders and set off an alarm just as conventional alarms do. Setting up the outdoor and indoor cameras, when going on app, press ‘set up cameras’ option and not ‘set up system’. If you click on set up system, it will ask to to click on one of the prescriptions. Setting up just the cameras on app, it allows to see live coverage of anyone coming into your property. It will allow you to speak and set off light or night vision. The app will send you notifications of when the cameras are activated by a presence. This is the same for the indoor camera also. Hope this clarifies it a little clearer.
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anjaney
1 Message
Without monitoring, Simplisafe app is useless! If I own equipments, I should be able to use the app!
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jrc645
5 Messages
I would not say useless, you still get push alerts from your sensors including window, door, motion, smoke, CO, water etc. as such you you will know if something is triggered. You get live viewing on cameras, but no history and timeline. You would of course have to call the police or emergency services yourself. Yes I agree monitoring is far better, but w/o its not useless, just not as capable.
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paulslinger
10 Messages
I am based in the UK and here Simplisafe does not provide the mobile alerts and app arm/disarm functionality without a Pro Premium subscription at £24.99 per month.
Seems UK customers are being taken for a ride.
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gopsccie
2 Messages
Can I activate this system in the country of India, using smartphone app without subscription?
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gopsccie
2 Messages
Will I be able to use the simplisafe system in country of India, using smartphone app for notifications & without subscription?
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chrisfujak
2 Messages
I’ve just unboxed my new system in the UK, expecting to be able to arm/disarm without monitoring.
Customer support said to trial the subscription based service, changes to the UK plan may occur in the future.
60 day return policy, unsure whether to just box up and return or trial the subscription service, cancel after 30 days and return before 60 days
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tchambers1030
7 Messages
Literally can’t even edit your existing devices from app or site. “Devices” is even greyed out with a lock next to it since I cancelled monitoring. Scam artists. Advertised as something with optional monitoring and cant even remove a device without paying $10 a month. Wish I could undo the decision to try them. Ring is a much better product, better service, CHEAPER if you do choose to have monitoring, and cams are included in the monitoring price. Or you can only pay to have camera recording access.
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edisenberg
1 Message
I paid for basic monitoring in order to record the videos. If you're asleep when somebody breaks in you won't see any video of the crime when you awaken.
This morning I noticed that one of the movement alarms was triggered. There was a recording of a mouse. However, I didn't get an emailed notification and I thought that I had set them all up correctly, because I get emails of it being armed and disarmed when I visit the remote property.
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