‎Unplugged base station to move to another location, new wifi router | SimpliSafe Support Home
janmcn's profile

Friday, February 24th, 2023 4:41 PM

Unplugged base station to move to another location, new wifi router

I haven't used our system in years. I got a new router and unplugged the base station (we do have an inside camera we use periodically to monitor the house interior). When I plugged the base station in, there are no lights. Worried that a siren will happen!

ALSO...keypad no longer lights up so will need new batteries?

Community Admin


2.9K Messages

1 year ago

Hi @janmcn, 

When your Base Station doesn’t have any light displayed, that means that your system is unarmed. If this is your first time using your system in years, it will most likely be unarmed. I would try arming it in Home Mode to see if your Base Station lights up. You can learn more about the meaning behind the Base Station’s light colors in our Help Center, here.

And yes, since your Keypad isn’t lighting up I would replace its batteries to see if that fixes it. The Keypad takes 4 AA Alkaline batteries. You can learn more about replacing its batteries here.

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