Base Station LED Status Light Colors
Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Gen 3 SimpliSafe system. If you purchased a system in 2017 or earlier, you have the Original SimpliSafe. If you're not certain which system you have, you can tell the difference here.
The lights listed below are the only colors that the Base Station will display. If you are seeing a color that is not listed try changing the lighting in the room, as this can affect the look of the colored lights.
System is Unarmed.
System is Armed, Home or Away.
Blue (rear only)
Wall Power Light. Indicates that the Base Station's power adapter is currently supplying power. This setting is off by default.
Update Downloading/Installing to Keypad.
Amber "Search Light"
Base Station Update Installing.
Slow Red Pulse (once every 8-10s)
Minor Error: Check Keypad for details. Examples include radio interference.
Continuous Red Pulse
Recent Alarm. Pulses for 1-2 minutes before turning solid red.
Recent Alarm. Remains solid until the alarm notification is dismissed on the Keypad, or the system is disarmed and re-armed.
Accessing menu via Keypad, Test mode.
Double White Blink
Confirmation. For example, when a Keypad setting is changed.
White "Search Light"
Setup and Naming Mode or Base Station is Searching for nearby Wi-Fi Networks.
Always On Single, White LED
This setting can be toggled on or off in the Base Station Settings.
Trouble Light. Indicates a system fault, such as a battery malfunction for the Base Station, or a component is not responding or marked as offline for your system.
Radio board is disconnected. Contact SimpliSafe® Support for assistance.
Flashing Green (lasts 3-5 seconds)
Video Doorbell Pro is currently ringing