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System Reset after Replacing Keypad Batteries
I found when I replace the Keypad batteries, I have to completely set my system up again so I’m considering getting a second Keypad as a backup as well as the convenience of having one near my second entrance.
davey_d
Former Community Admin
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5.7K Messages
Hi senfield2,
The Keypad is pretty much just a remote control, and pulls all the info from the Base Station (which is the actual 'brain' of the system). So first, adding a second Keypad shouldn't affect how the first works.
But secondly, you shouldn't be required to set up the system all over again just because you need to replace a battery.
I suspect that there's actually something going on with your Base Station, and we should replace it. Please give us a call at 800-548-9508 and we'll take care of you.
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