‎Reporting via cellular while Wifi is out | SimpliSafe Support Home
 

5 Messages

Reporting via cellular while Wifi is out

I was notified early this morning that Wifi went out on my system and I am remote.  Checking the system remotely indicates everything else is nominal by way of the sensors and both outdoor cameras seem to be detected even though they can no longer stream video.

My questions are:

If Simplisafe is in away mode and all communication is severed does it ultimately log and report all the activity it would have when communication is restored?

With the loss of wifi it appears all motion detection that used to happen for the outdoor cameras on a daily basis stopped as well.  Is motion detection supposed to function and report on these with no wifi via bluetooth like the other sensors?

Are camera recordings logged locally when out of wifi communication for later transmission is restored?

The camera settings are still accessible and changeable and the settings indicate they are still connected to the router.   Would this indicate otherwise if the actual router was out versus it no longer supplying internet?  In other words did the Wifi Disconnected message I receive indicate that internet is out or the entire router disappeared?

Thanks

This conversation is no longer open for comments or replies and is no longer visible to community members.

Loading...
New to the Community? Get started by reading our Welcome Article and please be sure to review our Community Guidelines before posting.