‎Replacing Base Station | SimpliSafe Help Center
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dave_2041

1 Message

Friday, January 17th, 2020 9:36 PM

Replacing Base Station

I am upgrading from an original Base Station.  Can I just connect it to my account and not have to re-add all the devices to the new Base Station, or would have to start all over and delete them from the old base station and then add them to the new one?

Question

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Updated 

3 years ago

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undeleted

1.2K Messages

3 years ago

Do you mean you are replacing a like for like base station?  Or do you mean you are trying to upgrade an older style to a newer style?  If the former you are about to be hugely disappointed.  Some clarification is going to be needed.

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simplistuckon

225 Messages

3 years ago

If the latter, you will be disappointed.  Third generation ("SS3") base station with the lighted blue ring and speaker on top is not compatible with the previous generation ("SS2") sensors.

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undeleted

1.2K Messages

3 years ago

^Nice catch.  latter, not former.  My public schooling strikes again!

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