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jcar450's profile

Saturday, February 22nd, 2020 4:18 PM

Naming Devices

How do you use the "other" option to name devices? I have two or more windows in 4 different rooms in our home and the system will only allow me to using a selected name (i.e. dinning room, etc.) once. I select other but have been unable to spell out the name of the device.

Captain

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5.9K Messages

4 years ago

You can use your keypad, or if you have the 24.99 plan (easier to enter). For assistance, call support to walk you through.

2 Messages

4 years ago

Thank you. I discovered the error and it was me. The system was telling me three sensors were not responding. After posting my question, I searched SimpliSafe site for that issue and found my answer. Most common cause unused sensors that were placed in the system by SimplyDafe, which I had three. I ordered 22 sensors but I am only installing 19.

Also, What I found was when you have one or more entry points in the same room, you are able to name them all, i.e. dinning room. The system automatically identifies each one, dinning room, dinning room 1, dinning room 2, etc.

Thank you for the feedback.

Captain

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5.9K Messages

4 years ago

@jcar450 good luck and enjoy your new system.

4 Messages

2 years ago

My 2000 (Older) version system wont save device names. tried on app. and on windows web site. any advice? Older keypad doesn't have this function. Thnaks 

2.8K Messages

@ronandiegeorge​ 

See your other post for response.

1 Message

2 years ago

Why are there never any responses?  Don't you care?

764 Messages

2 years ago

@jbrum I know you aren't the only one with this type of response.  If you notice the date of the original post and the 5 comments to the original post.

There have been several posts on this new site reporting all the previous post are not displayed in this version and is being worked on by staff.

Community Admin

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5.6K Messages

2 years ago

Thanks @general_kaos . To answer @jbrum 's question:

After selecting "Other", you can type in the name you want to give your sensor using the number pad. It works just like texting on an older cellphone. For example, if you want the letter A, press [2] twice. You'll see an indicator that shows what letter you're on, so you won't get lost.

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